Welcome to the Optum Network!
Virginia Provider Resources
Optum Network Manual
Clinical Criteria
Best Practice Guidelines
Coordination of Care (COC)
Provider Contract Provisions and Compliance Requirements
- Coming soon
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.
Virginia Medicaid Provider Resources
Virginia Medicaid Provider Resources
Behavioral Health Toolkit for Medical Providers
CCC+ Provider Orientation (Dec. 2017)
Medallion 4.0 Provider Orientation – Medical and Family Access to Medical Insurance Security
Notice Regarding Changes to the Authorization Process for Virginia Community Mental Health Rehabilitative (CMHR) Services
Tips to address the SAA HEDIS® Measure
VA MHS Authorization Training
VA MHS Online Authorization Process FAQ’s
VA MHS Online Authorization Training Presentation
VA Member Freedom of Choice Form
VA MHS Request Form
VA MHS Online Authorization Quick Reference and Trouble Shooting Guide
VA UnitedHealthcare Community Plan, a CCC Plus Plan (Manual Addendum)
VA Bravo II Training for CSB’s
VA Bravo II Training for Crisis Providers
- Virginia Project Bravo Frequently Asked Questions (FAQs)
- Virginia Medicaid Behavioral Health Enhancement
- Virginia MHS Portal Form Enhancement
- Management of Crisis Stabilization Services
- Virginia Project Bravo Billing Provider Crosswalk
- Virginia Project Bravo Phase II Billing Provider Crosswalk
- Virginia Crisis Continuum of Services Updates
- HCBS DMAS Guidance for Providers as of 12/9/2021