Veterans Affairs Community Care Network (VA CCN) Resources
my VACCN - Secure provider portal
Optum Pay™ (formerly known as Electronic Payments and Statements - EPS)
A dedicated Provider Services support team has been created to answer questions and provide information Monday through Friday (excluding holidays) between the hours of 8:00 a.m. and 6:00 p.m. local time:
- CCN Provider Services Region 1: 888-901-7407
- CCN Provider Services Region 2: 844-839-6108
- CCN Provider Services Region 3: 888-901.6613
| Region 1 - 888-901-7407 | Region 2 - 844-839-6108 | Region 3 - 888-901-6613 |
|---|---|---|
| Connecticut | Illinois | Alabama |
| Delaware | Indiana | Arkansas |
| District of Columbia | Iowa | Florida |
| Maine | Kansas | Georgia |
| Maryland | Kentucky | Louisiana |
| Massachusetts | Michigan | Mississippi |
| New Hampshire | Minnesota | Oklahoma |
| New Jersey | Missouri | Puerto Rico |
| New York | Nebraska | South Carolina |
| North Carolina | North Dakota | Tennessee |
| Pennsylvania | Ohio | U.S. Virgin Islands |
| Rhode Island | South Dakota | |
| Vermont | Wisconsin | |
| Virgina | ||
| West Virginia |
The U.S. Department of Veterans Affairs (“VA”) created the VA Community Care Network (VA CCN) to help Veterans access health care services in the community. The VA is committed to providing eligible Veterans with the care they need, when and where they need it. Providers can help Veterans access a network of community healthcare through their contract with Optum or another UnitedHealth Group affiliate.
There are several webinar training sessions available to learn more about the Department of Veterans Affairs Community Care Network (VA CCN). The training we offer extends a great deal of information about the product, the benefits and the resources available to your organization as part of the Community Care Network. Please select one of the sessions dates at the below link and join us to discuss this new and exciting opportunity to help and offer quality care to our Veterans.
Please register for any one of the educational training sessions “Veterans Affairs Community Care Network Overview.”
View the below Map to locate your go-live Region
Region 1 - Winter 2022/2023
Click here for Region 1 Training Registration - October 4 – December 27, 2022
Click here for Region 1 Training Registration - January 12 – March 30, 2023
Region 2 — Winter 2023
Click here for Region 2 Training Registration - January 9 – March 20, 2023
Region 3 — Winter 2023
Click here for Region 3 Training Registration - January 5 – March 23, 2023