Contact Us

For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Ohio Network Management
Email: OhioNetworkManagement@Optum.com

Donna Bunning (Facilities)
PO Box 9472
Minneapolis MN 55440-9472

Main Number: (877)614-0484
Donna.Bunning@Optum.com

Syndi Trice (CMHC/AOD Agencies)
PO Box 9472
Minneapolis MN 55440-9472

Main Number (877)  614-0484
Syndi.Trice@Optum.com

COUNTIES:  ATHENS, BELMONT, BROWN, BUTLER, CLERMONT, COLUMBIAIA, FAIRFIELD, GALLIA, GREENE, GUERNSEY, HAMITON, HIGHLAND, HOCKING, JACKSON, JEFFERSON, LAWRENCE, MONTGOMERY, MORGAN, NOBLE, PERRY, PICKAWAY, PIKE, ROSS, SCIOTO, TUSCARAWAS, WARREN, WASHINGTON

Ron Fernandez (CMHC/AOD Agencies)
PO Box 9472
Minneapolis MN 55440-9472

Main Number (877)  614-0484
Ronald.Fernandez@optum.com

COUNTIES:  ALLEN, ASHLAND, CLARK, COSHOCTON, CRAWFORD, DARKE, DEFIANCE, DELAWARE, ERIE, FRANKLIN, HANCOCK, HENRY, HURON, KNOX, LICKING, LOGAN, LORAIN, LUCAS, MARION, MEDINA, MERCER, MIAMI, MUSKINGUM, PREBLE, PUTNAM, RICHLAND, SANDUSKY, SENECA, SHELBY, VAN WERT, WOOD

Kim Dokes (CMHC/AOD Agencies)
PO Box 9472
Minneapolis MN 55440-9472

Main Number (877)  614-0484
Kim.Dokes@Optum.com

OHIO COUNTIES:  ASHTABULA, CUYAHOGA, GEAUGA, LAKE, MAHONING, PORTAGE, STARK, SUMMIT, TRUMBULL, WAYNE

Karen Argabrite (Individuals and Groups [Non-CMHC’s], Psychiatric Hospitals)
PO Box 9472
Minneapolis MN 55440-9472

Main Number: (877)614-0484
Karen.Argabrite@Optum.com

Ohio Autism/ABA Network Management

(877)614-0484